Terms and Refund Policy
Mousekeyrecorder.net offers a completely free version of the application which can be used to test the functionality and assess the value of our product, before the acquisition of a premium license.
Unlike physical goods, electronically distributed software can be duplicated. Once a purchase has been made, it is impossible for us to recall all copies/downloaded files. This is why Mousekeyrecorder.net does not offer refunds. No refunds will be given, except in the following circumstances.
Circumstances of NO Refund
– Mousekeyrecorder does not refund software if products fail to meet customer’s needs due to a lack of understanding by the customer, of the products functions and capabilities.
– Product price differences between different regions
– A customer has a ‘change of mind’ after purchase
– A refund request due to technical trouble, with the customer refusing to cooperate with the support team in attempts at troubleshooting by declining to provide detailed descriptions and information regarding the problem, or refusing to try to apply the solutions provided by the support team.
Accepted Circumstances
Mousekeyrecorder offers refunds for the following circumstances within the guidelines of its Money Back Guarantee.
– Purchase of a ‘wrong product’. In this case, we will assist you in purchasing the correct product from our website.
– Purchase of the same product twice. In this case, Mousekeyrecorder.net will refund one of the products for you, or swap one program for another Mousekeyrecorder.net product